Meningkatnya tekanan sosial digital serta eksposur terhadap tren di media sosial telah membentuk pola konsumsi impulsif di kalangan Generasi Z. Meski demikian, penelitian yang secara spesifik mengkaji bagaimana Fear of Missing Out (FOMO) dan tren memengaruhi keputusan pembelian produk premium, seperti iPhone, masih relatif terbatas. Penelitian ini bertujuan untuk menganalisis pengaruh FOMO d…
Despite Apple’s strong brand ecosystem and exclusive image, iPhone users in Taiwan continue to experience fluctuating market share, which highlights a practical problem that requires deeper research. The inconsistency of findings in previous studies regarding the factors that shape customer loyalty further strengthens this research gap, particularly in the context of Generation Z smartphone u…