Faktor-faktor yang mempengaruhi keterlambatan pembayaran rekening air pada PD…

FACTORS AFFECTING WATER BILL LATENESS ON PDAM KABUPATEN SEMARANG BRANCH UNGARAN The Problem that often occurred in PDAM Kabupaten Semarang branch Ungaran is the lateness in payment water bills. More than 1000 customers are lateness to pay each month. This study aims to determine the relation of customer classes in PDAM of the lateness in the payment of water bills and determine customer behavi…