The objective of this final project is to determine the influence of brand extension and product quality on consumers’ buying decision Antimo Eucalyptus Oil (Case Study in Promotion Event of PT. Phapros, Tbk Semarang Branch). The method for doing the research is regression analysis. The method used in the research is multiple liniear regression analysis. The sampling technique used in this s…
Bus Trans Semarang is one of a means of mass transportation in Semarang city. Service quality and Customer satisfaction are very important to create loyalty. This research aimed to analyze the influence of Service quality and Customer Satisfaction on customer loyalty on Bus Trans Semarang. The purposes of this final project are to determine the influence of Service quality and Customer Sat…
Telkom Plaza Semarang is one of the services PT. Telecommunications Indonesia is located on Jl. 10 Pahlawan Semarang. Telkom Plaza Semarang is a place where consumers do a variety of needs ranging from additional services and asked complaints relating to Telkom products. To increase of the consumer's satisfaction of Plasa Telkom Semarang by way of service quality. According to the consumer…
PT Indonesia Comnets Plus Founded on October 3, 2000, PT Indonesia Comnets Plus (ICON +) focuses on providing networking, services, and telecommunications content, specifically to support the technology and information systems to PT PLN (Persero) and the public. Therefore, the Company entered into various featured services such as Clear Channel, Multi Protocol Label Switching (MPLS), broadband …
Penelitian ini bertujuan untuk menganalisis pengaruh Kepercayaan dan Kualitas Layanan Internet Banking Terhadap Kepuasan Nasabah Tabungan Citra Pada PT Bank Tabungan Pensiunan Nasional, Tbk Kantor Cabang Semarang. Data yang digunakan adalah data primer yang dikumpulkan menggunakan kuesioner. Populasi pada penelitian ini adalah seluruh nasabah Tabungan Citra Pada PT Bank Tabungan Pensiunan Nas…
Penelitian ini bertujuan untuk menguji signifikansi pengaruh Kualitas Layanan, Kualitas Produk, dan Nilai Nasabah terhadap Kepuasan Nasabah Tabungan Pada PT Bank Rakyat Indonesia (Persero), Tbk Cabang Pati baik secara parsial maupun simultan. Adapun data yang digunakan adalah data primer yang dikumpulkan dengan menggunakan kuesioner. Populasi penelitian ini adalah seluruh nasabah Tabungan pad…
Penelitian ini bertujuan untuk menguji faktor-faktor yang mempengaruhi penyaluran kredit perbankan seperti Dana Pihak Ketiga (DPK), Non Performing Loan (NPL), Capital Adequacy Ratio (CAR), dan Suku Bunga Kredit terhadap Penyaluran Kredit. Populasi yang digunakan dalam penelitian ini adalah Bank Pemerintah Indonesia dengan sampel PT Bank Rakyat Indonesia (Persero), Tbk. Periode 2011- 2014. Pene…
Every company will face tight competition with other companies. One of the best efforts to keep and get customers is by managing service quality, product quallity and word of mouth. The objectives of this research is to analyze how far the influence of service quality and product quality on interest to choose (WOM) tourist bus PO. Nugroho Semarang. The object in this research is passenger…
CRM is an abigation and responsibility of a company toward the agencies to improve the agency’s loyality. PT. Suara Merdeka Press of Semarang is the one of oldest newspaper company which is founded at 11th February 1950 in Semarang. Nowadays, PT.Suara Merdeka has 66 agencies in Semarang, Kendal, Purwodadi, Demak, and Ungaran. The purpose of CRM is to keep the good relationship between a compa…
As service providers mass transportation , the Bus Rapid Transit ( BRT ) Trans Semarang need to keep the quality of service to meet customer satisfaction by improving service quality it is hoped a Trans Semarang (BRT) be able to overcome our dependence on private vehicles and reduce traffic congestion in Semarang. The object of this research is to analyze the level of costumers satisfaction in…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah