PT. BPR Artaperdana Deltasentosa Pati is a service company that collects funds from society deposits and savings. It must always prepare an excellent service quality to the customers for customer satisfaction. The purpose of this final project is to know the savings service dimensions which are perceived important by customers, to know the level of quality savings services provided by PT. BP…
The purpose of this research was to analyse the influence of communication, satisfaction on the sales policy, the company reputation and ability of the salesperson towards retailers trustworthyness. The population of this study is the retailers or kiosk that sell sosro product and at least one competing product. The sampling tehchnique used was purposive sampling. The analy…
A secretary works to support her or his manager’s job. The support will enable the manager to concentrate on the manager’s jobs. The purposes of the report were to know the secretary’s assignment and the secretary’s constraints concerning the task at the working unit of Non Vertical section in preserving streets and bridges at DPU Bina Marga Semarang Central Java . It is known th…
Public Relations is one of the aspects of management that are needed by every company because public relations is just one element that determines the survival of the company positively. The purpose of this final report is to determine the role of Public Relations in enhancing the positive image of the company through a program of social responsibility and know what efforts should be made to…
The marketing communication is necessary not only in a company but also in an institution. Small Taxpayers Office in West Semarang uses advertising and public relation to enhance the level of tax compliance in the return of the annual SPT, because of tax compliance could be the one which influences income in the tax sector. The primary purpose of this research was to analyze the influence of ad…
The Primary purpose of this research is to find out the perception of employee’S on using oral communication by manager to employee in working motivation at PT Perkebunan Nusantara IX (Persero) Semarang (Human Resource Department and General). The sampling method which used in this research was got from census at Human Resource Department and General as much as 48 people. The…
Administration office is one of very important requirement in supporting the success of a company. One of the administrative roles is to support the activities of correspondence. The objective of this final report is to descripe the role of public administration unit to support correspondence activity at Satuan Kerja Non Vertikal Tertentu Preservasi Jalan dan Jembatan DPU Bina Marga Semarang…
International trade, called the export or import occurs because each country is different from other countries in terms of its natural resources, climate, geography, people, expertise, manpower. These differences lead to differences in the goods produced, and the different needs of each country needs. In conducting foreign trade activities, businesses should pay attention to rules and regulatio…
Service at a company that producing goods and serviced, can basically be regarded as an act and the conduct or manner of serving others to meet their need and wants. A service quality is something for a company. Therefore, the writer is interested to make this into a final project entitled ANALYSIS OF CLAIMS IN THE SERVICE QUALITY AT AJB BUMIPUTERA 1912 BRANCH’S CANDI SEMARANG. Th…
In the international trade, recently, every country might ship or receive goods from the ports in any part of country as long as it meets the requirements as the port which acts as the gateway of the trade. The port that is appointed should provide facilities as the international port. As a company which acts as a gateway of trade in Indonesia in general and in Central Java and Yogyakarta in…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah