The purpose of this final project include, knowing services at PT POS INDONESIA SEMARANG BRANCH, identifying dimensions of service delivery, analyzing the dimensions of service satisfaction and customer satisfaction to customer loyalty. The sampling technique in this research is `non‐random sampling that not all individuals are given the same opportunity to be able to be members of the sam…
In this globalization era, which many kinds of product are produced to fulfil need of human lifestyles. And it causes competition between companies. Therefore, a company has to be more selective in determining product type and prepare strategy to be competitive in the business world. CV Kalika Intergraha Semarang is one of furniture companies in Semarang. In facing the international market co…
World trade has been entering a globalization era, which is indicated by the emerging of the open market. The development of world trade means a great opportunity and a better chance for exporters particularly, in extending their activity to enter the international market. Doing export activities aims at increasing more revenue and higher profitability for exporting countries. One of the state …
Pasaraya Sri Ratu Pemuda Semarang is a retailer company. It sells the products to the customer directly. To make them interested in the product Pasaraya Sri Ratu Pemuda Semarang gives some facilities such as location, layout and display. The objective of this research is to analyze the correlation between location, layout and display to customers buying interest and to identify t…
Office is very important for the employee to cary out the employees activities. One supporting factor is the smoothness it’s layout. It can also provide a comfortable atmosphere for them in completing the work. The aim of the project report is to know about the arrangement of office layout and the physical environment and the office of Personnel and General Departmet at PT. Jasarahar…
The purpose of the final project is to identify the procedures of monitoring anti-dumping duties. This final project writing method is descriptive, while its employed data collection method are interview, literature studies, and online studies. The result shows that monitoring activities conducted by the custom and excise office Tanjung Emas Semarang have been done in accordance with governmen…
Daily solopos is a newspaper in Surakarta District. In 2009, it was unstable in selling of the product. It could be seen that on August until December, the sales volume was unstable and decreased. Based on observation, there were many factors influencing the purchasing decision, and one of the factors was the product quality. The purposes of this research are to know whether there is a correla…
The purposes of this final project report are to explain the survive strategy in a business that is experiencing a decline in sales and to describe the strategy of PT Kudus Karyaprima to look for a new market. The data were collected by doing observation, interview at PT Kudus Karyaprima, library study and on line. This final report is written descriptively. The result of the research shows tha…
The purposes of this final project report are to determine the service attributes in the Customer Service Representative that customers want, to measure the level of importance for each attribute Service Customer Service Representative, to measure service quality Customer Service Representative, to analyze the appropriate level of service provided by the Customer Service Representative. Data…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah