The aim of this Final Project Report is to describe the secretarial activities of Purchasing Department at Kubota Indonesia Company. This Final Project Report uses description method and the data were collected by interview, observation and library studies. The result of the research is the secretarial activities of Purchasing Department consist of handling telephone, managing archive an…
A company has its own way to improve customers’ satisfaction, one of them are to provide the excelent quality services to customers. Plasa Telkom Kendal is a company which runs in telecommunications services. The company gives a Customer Service Representative as a place to serve and to take care the customers’ complaints. The aim of the study was to determine the level of customers’ sat…
Business development in the current era of globalization impact on strict business competition. This also occurs on art products. To face the competition, a company should improve the quality of their products in order to attract consumers to buy them. The aim of this report is to determine the implementation of marketing mix carried out by CV Kurnia Cirebon in aiming target market f…
The quality of a product is supported by good production management system. The purpose of the production process not only produces lots of goods but also how to improve the quality of the product, so that the product has the benefits of appropriate, quality assured and can attract consumers to buy them. Quality products help companies, especially in PT Sango Ceramics Indonesia in obtaining the…
The objectives of this final project are to describe the roles of customer service in serving customers at Roda Jaya Semarang , to identify the constraints found in the service and to know how to overcome them. The methods of collecting data were observation and interviews and this final project was written descriptively. The roles of customer service staff at Roda Jaya Semarang are to pr…
There are many retail store in this year. Simpang Tiga is which one of them. When a buying, the customer considered many aspect likes product, price, service and location. There fore, I was motivated to write final report wit title “ ANALYSIS OF FACTORS THAT INFLUENCE CUSTOMER LOYALTY AT SHOP SIMPANG TIGA SEMARANG” The purpose this report is to analysis the factors that influence customer …
Leadership style is one factor that can affect how the performance of employees within a company. Maximum employee performance can be achieved when the creation of conducive conditions can be influenced by a leader's leadership style. The purpose of this research is to find out how much influence the leadership style on employee performance in PT Pantja Tunggal Kniting MillSemarang. …
International trade, like export-import activities need payment systems. The selection of the system of payment should be made selectively and advantegeous for exporter and importer. Mistakes in choosing the payment system will impact to financial loss for exporter and importer. The purposes of this final project report were to know the payment system used in export transaction at SIPRA Furn…
In globalization Area, actually for company which produce a product always needed raw material to doing production process. The Quality Control of raw material is important to defend the company survive, because raw material is main input which dominant for produce the product. PT Harrison And Gil – Java Semarang is an exporter company which produce furniture product like Chairs, Sofa, Tabl…
Hotel Nugraha Wisata was established in September 1989 and opened for public on March 24, 1990, with 12 rooms. The locatiion of Hotel Nugraha Wisata in Sumowono-Bandungan Street km.1 Bandungan. It’s engaged in a rented hotel service various service facilities. The purpose of this final report was to investigate the influence of service quality to customer satisfaction at Hotel Nugraha Wisa…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah