One of ways to improve the customer service at PT. PLN (Persero)UPJ Palur is by improving the metric reader’s performance, this matter is needed to improve customers’ satisfaction. The objective of research is to find out the significant effect of Metric Reader’s performance on the customer service at PT. PLN.( Persero ) UPJ Palur. The method of colelective data are observation, literat…
PT PLN (Persero) UPJ Jatisrono tries to show customers satisfaction which can be measured by using service indicator, they are tangibles variable, reliability variable and responsiveness variable, assurance variable and emphaty variable. The research is done to know the influence of service quality which most dominant to customers satisfaction of power change given by PT PLN (Persero) UPJ Jat…
PT. PLN (Persero) as a monopoly company tries to increase it service to its customers. One of the efforts is the service quality when the customers pay their electric bill. This research aims at knowing the influence of payment service quality of electric bill. The method of collective data are observation, literature review, interview and questionnaire. The result says that : (1) Tangibles,…
The success in finishing work supported by process work good. If process work to run well, the job can be finished. In the same way with process work, work have to be supported by good equipments. Badan Arsip and Perpustakaan Daerah Propinsi Jawa Tengah in pursuance of activity of secretarial at every step work. That is the way of best to process in working and work can be finished better. Th…
Tax is one of the source of revenue for a state. The kinds of taxes which is drawn for a citizen by the government are Value Added Tax, Tax On Sold Luxurious goods, Income Tax and Tax On Building and Land. In order to help the development of the county, the government gives the tax holiday facility such as Income Tax and Value Added Tax on import. The aim of this research is, firstly, to descr…
The purposes of this final project are to identify the working process to receive, save and send mail in PT. PLN (PERSERO) UPJ SEMARANG TIMUR, then make design of Information system for Mail Agenda with Visual Fox-pro Application. The first method in collecting primary data is by doing observation in PT. PLN (PERSERO) UPJ SEMARANG TIMUR, the second method is by interviewing some Administration…
Penelitian ini bertujuan untuk menganalisis signifikansi pengaruh kualitas aktiva, profitabilitas, likuiditas dan efisiensi terhadap kecukupan modal Bank Umum Syariah di Indonesia Periode 2010-2014 baik secara simultan maupun parsial. Populasi dalam penelitian ini adalah seluruh Bank Umum Syariah di Indonesia periode 2010-2014. Dengan menggunakan metode purposive sampling diperoleh sampel seba…
Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan, kualitas produk, dan nilai nasabah terhadap kepuasan nasabah dan word of mouth nasabah tabungan pada PT Bank Muamalat Kantor Cabang Semarang. Penelitian ini merupakan jenis penelitian terapan. Metode pengumpulan data dalam penelitian ini adalah kuesioner, wawancara, dan studi pustaka. Teknik pengambilan sampel yang diguna…
Pundinesia merupakan pemanfaatan teknologi dalam bidang donasi serta kontribusi dalam penyelenggaraan suatu event kreatif masyarakat. Pengembangan sistem informasi dengan model crowdfunding ini diajukan untuk mengembangkan potensi pemanfaatan teknologi informasi dalam bidang pendanaan dan pengadaan event untuk mewujudkan terselenggaranya event kreatif yang digagas. Sistem ini merupakan sara…
Modul Kendali Proportional Integral Derivative (PID) Analog untuk Pemanas Udara dengan Matlab/Simulink dan Arduino Uno sebagai sistem akuisisi data telah dibuat sebagai alat peraga praktikum di laboraturium sistem kendali. Modul ini menggunakan Op-Amp sebagai komponen utama sistem kendali PID analog.Salah satu aplikasi Op-Amp ini digunakan dalam rangkaian penguat selisih yang membandingkan…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah