Promotion is one element of marketing mix which used by company to achieve the success of marketing program. Promotion through media has purposes to spread the information, persuade and remember the consumers of product or service offered. Due to the importance of promotion, the company needs many techniques to promote for increasing sales of product or service, especially at PT Kereta Api (Per…
Basically, exporters and importers can solve their own customs duties. But, not of all the goods owners know the provision of customs or for any reason, unable to complete their own customs duties. However, they can ask freight forwarder to complete the customs documents. PT Arindo Jaya Mandiri Semarang is a freight forwarder company which does not only serve the delivery of goods, but also ser…
The objective of this final project are to identify roles of customer service in serving customers at Hotel Plaza Semarang, to identify the constraints found in the service and to know how to overcome them. This final project used descriptive qualitative method. The data for this final project was qualitative and quantitative and they were taken from primary and secondary data source. Data …