Analisis pengaruh kualitas pelayanan pembuatan SIM C terhadap kepuasan pemoho…

ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY DRIVING LICENSE C TOWARD APPLICANT SATISFACTION AT SATLANTAS POLRES PEMALANG The purpose of this study to analyse influence of Service Quality Driving Lisence C with tangible, empathy, responsiveness, reliability, and assurance dimension toward public satisfaction at Satlantas Polres Pemalang The research used Incidental sampling of 100 samples. …

Analisis pengaruh kualitas pelayanan terhadap kepuasan pelanggan pada PT. PLN…

ANALYSIS OF INFLUENCE OF SERVICE QUALITY ON CUSTOMERS SATISFACTION AT PT. PLN (PERSERO) SERVICE UNIT SALATIGA The purposes of the study are to analyse the influence of service qualitywhose variables consist of tangible, reliability, responsiveness, assurance, andempathy to customers satisfaction and to find out the most influence variable related to the costumers satisfaction PT. PLN (Persero)…

Pengaruh Kualitas Pelayanan Jasa Terhadap Peningkatan Kepuasan Pelanggan Inte…

Edisi

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ISBN/ISSN

AB012/15

Deskripsi Fisik

xviii, 113 hal : ilus ; 30 cm

Judul Seri

-

No. Panggil

AB 012 JUN 2015 c.1