THE LEVEL OF SHIP PASSENGER’S SATISFACTION ON SERVICES OF PT PELAYARAN NASIONAL INDONESIA (PELNI) UNIT SEMARANG The objective of this research is to find out the level of ship passengers’ satisfaction, the level of interests of each services quality dimension provided, the services performance of PT PELNI Unit Semarang. Method of data collection used in this research is the observation, i…
“Analysis of Customers Satisfaction on External Periodic Service Toyota Brands Cars on Services Quality at PT. Nasmoco Wonosobo”. The problem formulation of the final project is to increase customers satisfaction through five dimensions SERVQUAL there are Tangible, Realiability, Responsiveness, assurance, and empathy, so with this research can know the customers has satisfied or not with …
Dampak lingkungan yang diakibatkan oleh pembangunan bangunan baru sangatlah besar,sebuah bangunan akan memerlukan energy yang besar,listrik,air,dan juga menghasilkan limbah dalam umlah yang cukup besar. Untuk mencegah hal tersebut,dibutuhkan suatu konsep pembangunan yang memerhatikan keadaaan lingkungan.konsep inilah yang dikenal dengan konsep Green Building. Green Building merupakan salah sat…