Penelitian ini bertujuan untuk mengetahui pengaruh overhaul combustor inspection terhadap efisiensi turbin gas unit 1 di PLTGU Cilegon. Untuk mengetahui pengaruh overhaul terhadap efisiensi turbin gas maka digunakan metode perhitungan efisiensi berdasarkan input dan output komponen turbin gas. Pengaruh overhaul combustor inspection dilihat dari efisiensi kompresor, efisiensi ruang bakar, efisie…
The Influence of The Core Service Quality and Peripheral Service Quality Toward The Customer's Satisfaction of BRT Semarang Bus Rapid Transit (BRT) or known as bus way is a fast, precise, comfortable, punctual, and inexpensive massive transportation's bus system. BRT Semarang, in their service to increase the customer's satisfaction, BRT Semarang still experiencing several matters which is…
“Penelitian ini bertujuan untuk mendapatkan nilai pH gypsum slurry pada absorber yang sesuai untuk mendapatkan penghematan penggunaan pada limestone slurry feed berdasarkan penurunan nilai pH akibat penyerapan SO2 pada sistem flue gas desulphurization di PLTU Tanjung Jati B Unit 4. Metode yang digunakan untuk pengambilan data adalah pengambilan data secara tidak langsung melalui monitor kompu…
THE INFLUENCE OF SERVICE QUALITY TOWARDS CUSTOMERS SATISFACTION AT PDAM SEMARANG REGENCY OF UNGARAN BRANCH (CASE STUDY IN REGION EAST UNGARAN SUB DISTRICT) The problem that occurred at PDAM Semarang Regency of Ungaran Branch was the increase of the number of complaints in 2011 until 2013 that has not been reduced. This research purpose are to know the positive influence of tangible ( ), relia…
Perkembangan dan penerapan teknologi telekomunikasi dunia berkembang dengan cepat. Dengan tuntutan sistem transmisi yang memiliki kapasitas bandwidth besar dan kualitas yang tinggi maka banyak backbone jaringan saat ini yang dikonstruksikan menggunakan media transmisi serat optik. Selain itu pada serat optik juga mempuyai kelebihan dibanding media transmisi lain yaitu bebas korosi dan menyediak…
“Analysis of Customers Satisfaction on External Periodic Service Toyota Brands Cars on Services Quality at PT. Nasmoco Wonosobo”. The problem formulation of the final project is to increase customers satisfaction through five dimensions SERVQUAL there are Tangible, Realiability, Responsiveness, assurance, and empathy, so with this research can know the customers has satisfied or not with …
Basically, exporters and importers can solve their own customs duties. But, not of all the goods owners know the provision of customs or for any reason, unable to complete their own customs duties. However, they can ask freight forwarder to complete the customs documents. PT Arindo Jaya Mandiri Semarang is a freight forwarder company which does not only serve the delivery of goods, but also ser…
The objective of this final project are to identify roles of customer service in serving customers at Hotel Plaza Semarang, to identify the constraints found in the service and to know how to overcome them. This final project used descriptive qualitative method. The data for this final project was qualitative and quantitative and they were taken from primary and secondary data source. Data …
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah