In response to development of service marketing recently, customer service take an important role for the company. The most important role of office customer service is to build a good image for the company. Customer service has to be smart in serving the internal management”s interest. If a complaint the customer is not handled soon, so it will be a negative energy for the image and creadibi…
The primary purpose of the research is to find out the influence of location, price and retail service toward after the behaviour of purchasing consumers in Sentral Pasar Raya Kendal. The method in collecting data was interview, literature review and distributing questionnaires to 84 consumers at Sentral Pasar Raya Kendal. The result of the multiple linier regression was Y= 4.158+0,182X1+ 0.24…
Baitul Maal Wat Tamwil (BMT) Maju Sejahtera "MATRA" Pekalongan is one of the Islamic Sharia-based financial institution which has attention to maintain and improve the quality of services to customers. However, there are still many complaints from it’s customers which lead to their loyalty. The complaint how ever will affect customer’s loyalty. This research was conducted to know the effe…
Marketing mix strategy is developed to obtain or purchase the public interest in a company. When the marketingmix is managed properly, it can maintain the survival of company. That is the writer is interested to take the final project with the title “ANALISYS OF FACTORS THAT INFLUENCE CONSUMERS BUYING INTEREST IN TRADISIONAL MARKETS (CASE STUDI OF THE MARKET JOHAR)” The purpose of this s…
The development of today's business world has brought the perpetrators to the business world of competition is very tight to fight over customers. One company that tried to maintain its customer is PT. Telkom Rembang. In the face of competition, companies must have the right strategies to attract new customers and retain existing customers. The objective to be achieved in this final project re…
In this era, competition is very tight and the activity of economic have developed rapidly. The business people is demanded to survive and be progressive in doing business. Competitin of business is happens in both of goods business and services business. The objective of this research is to know the perception of customers toward the services given by Toyota Nasmoco Kaligawe Semarang. This…
The primary purpose of the research is to the find out the influence of Abraham Maslow’s higher order need on staff achievement motivation at PT Perkebunan Nusantara IX (Persero) Semarang. The method in collecting data was observation, interview, literature review and distributing questionnaires to 45 staff which had III and IV class in public servant in PT Perkebunan Nusantara IX (Persero) S…
With the growing development of spatial structure or layout of the office that aims to get effectivity, efficiency and comfort to working in a company, in need of good office space or layout is really well structured and organized according to the document flow in order to work properly and do not take longer time. Office layout affect the performance of all employees and document delivery syst…
Plasa Telkom Kendal is a place of Telkom’s service point which is managed by Telkom or corporation with partners. It is provided to serve the customer who wants to serve directly (face to face). The company is required to provide excellent service quality for customer to give customer satisfaction. The aims of this final project are to determine the variables of the payments services that …
Companies assess job performance of employees by certain standards, so it can be known the relevant employee work performance their strengths and its shortcomings. For those who have high job performance will be given promotions, on the contrary an employee who was low job performance can be improved by moving their positions that match their skill or through education and training. The objec…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah