Power Line Communication (PLC) atau komunikasi melalui kabel listrik, juga dikenal sebagai Power Line Digital Subscriber Line (PDSL), mains communication, Power Line Telecom (PLT), Power Line Networking (PLN), atau Broadband over Power Lines (BPL) adalah sistem untuk membawa data pada konduktor yang juga digunakan untuk transmisi tenaga listrik. Sehingga jaringan listrik selain berfungsi sebaga…
“Analysis of Customers Satisfaction on External Periodic Service Toyota Brands Cars on Services Quality at PT. Nasmoco Wonosobo”. The problem formulation of the final project is to increase customers satisfaction through five dimensions SERVQUAL there are Tangible, Realiability, Responsiveness, assurance, and empathy, so with this research can know the customers has satisfied or not with …
Object of this research is PT. PLN (Persero) Semarang Area at Jl. Pemuda-Semarang. Sample of this research is the customer and task force of implementing world class service program in the PT. PLN. (Persero) Semarang Area. The type of data analyzed in the form of secondary data and primary data. Method of collecting data are observation and dissemination questionaire. Data was processed by desc…
The objective of this final project are to identify roles of customer service in serving customers at Hotel Plaza Semarang, to identify the constraints found in the service and to know how to overcome them. This final project used descriptive qualitative method. The data for this final project was qualitative and quantitative and they were taken from primary and secondary data source. Data …
The objectives of this final report are to find out the effectiveness of communication of customer service officer in building company’s image at PT Wahana Sun Solo, to explain the communication efforts of customer service officer in serving customers and handling the customer complaints and to find out the customer responses about image of PT Wahana Sun Solo. The methods of data…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah