THE INFLUENCE OF PRODUCT QUALITY AND PRICE ON CUSTOMER SATISFACTION TELKOM WIFI CORNER PT.Telekomunikasi Indonesia is one of the leading information technology and communication companies in Indonesia. It is always consistent in keep of quality, that is supply internet service product which has good quality and can satisfy of customers. One of product is Wifi Corner, the internet service which…
THE INFLUENCES OF PRODUCT QUALITY AND DISTRIBUTION QUALITY ON THE CUSTOMERS LOYALTY THROUGH CUSTOMERS SATISFACTION OF SUARA MERDEKA NEWS PAPER IN BLORA MARKETING AREA, CENTRAL JAVA. The purpose of this final project are to identify the influences of product quality and distribution quality on customers satisfaction, to identify the most influential variable, and to identify the influence of s…
THE INFLUENCE OF BRAND IMAGE AND PRODUCT QUALITY TOWARD THE PURCHASE INTENTION OF LIVRON B.PLEX CONSUMERS AT THE SEMARANG BRANCH OFFICE OF PT. PHAPROS, Tbk (A Case Study on the Product’s Consumers in West Semarang) The enhancement of peoples’ awareness on health makes several pharmacy companies compete to create their own brand new products to fulfill consumers’ needs on health problems.…
The Standard of Services Quality of PT Bank Rakyat Indonesia Unit Tembalang In Terms Of Critical Service Area The study is about description of The Standard of Services Quality of PT Bank Rakyat Indonesia Unit Tembalang In Terms Of Critical Service Area. The purpose of the study is to describe the standard of PT Bank Rakyat Indonesia Unit Tembalang in terms of Critical Service Area and the im…
THE ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY OF CUSTOMER SERVICE ON STATION (CSOS) TO THE CUSTOMERS BEHAVOR AT PT KAI (PERSERO) SEMARANG TAWANG RAILWAYS STATION Service quality is related to customer’s behavior. The purpose of this research is to analyze the influence of services quality consisting of tangible (X1), reliability (X2), responsiveness (X3), assurance (X4), and emphaty (X5)…
This research was conducted to determine the influence of service quality to company image at PT Jasa Raharja (Persero) Cabang Jawa Tengah. The problems are people who have never interacted, tend the negative perception, while those who have interacted, give the positive perception. People's perception and understanding of insurance services and benefits provided the company is still far from e…
THE INFLUENCE OF SERVICE QUALITY TOWARD CONSUMERS SATISFACTION AT PT NASMOCO GOMBEL SEMARANG Technological developments of the automotive world today are very fast, so do not be surprised that the automotive business competition is very tight. Quality of service is also a key to the success of a company. Thus, PT Nasmoco Gombel Semarang should pay attention to the quality of services provided t…
TITLE: ANALYSIS OF THE LEVEL OF SERVICE SATISFACTION IN THE AUCTION SECTION OF AUCTION AT “KANTOR PELAYANAN KEKAYAAN NEGARA DAN LELANG (KPKNL)” SEMARANG This research aims to understand the level of service satisfaction of user in “Kantor Pelayanan Kekayaan Negara” (KPKNL) Semarang. The population in this research is all customers that have used the service of auction at “Kantor Pela…
THE INFLUENCE OF PRODUCT QUALITY, PRICE AND ADVERTISING APPEAL ON THE WILLINGNESS TO BUY INDIHOME ( CASE STUDY IN SEMARANG ). Indihome is a new innovation product of Telkom so the company wants to know people’s willingness to buy Indihome. The objective of this final report was to find out the influence of product quality, price and advertising appeal on the willingness to buy indihome in Se…
The level of customers’ satisfaction on the service at General Affairs Division at “Kantor Pelayanan Kekayaan Negara” (KPKNL) Semarang. This research aims to understand the service quality and satisfaction of user in “Kantor Pelayanan Kekayaan Negara” (KPKNL) Semarang. The population in this research is all customers that have used the service in “Kantor Pelayanan Kekayaan Negara…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah