ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY DRIVING LICENSE C TOWARD APPLICANT SATISFACTION AT SATLANTAS POLRES PEMALANG The purpose of this study to analyse influence of Service Quality Driving Lisence C with tangible, empathy, responsiveness, reliability, and assurance dimension toward public satisfaction at Satlantas Polres Pemalang The research used Incidental sampling of 100 samples. …
ANALYSIS OF INFLUENCE OF SERVICE QUALITY ON CUSTOMERS SATISFACTION AT PT. PLN (PERSERO) SERVICE UNIT SALATIGA The purposes of the study are to analyse the influence of service qualitywhose variables consist of tangible, reliability, responsiveness, assurance, andempathy to customers satisfaction and to find out the most influence variable related to the costumers satisfaction PT. PLN (Persero)…
Title: THE INFLUENCE OF PRODUCT QUALITY AND PERSONAL SELLING ON CONSUMERS SATISFACTION ON TOYOTA NEW YARIS AT PT. NASMOCO PEMUDA SEMARANG The primary purpose of this final project is to identify the influence of product quality and personal selling on consumers satisfaction on Toyota New Yaris at PT. Nasmoco Pemuda Semarang. The sampling technique used in this research was purposive sampling t…
Judul: Pengaruh Kompensasi dan Komitmen Organisasi Terhadap Kepuasan Kerja Karyawan Pada PMI Kota Semarang Palang Merah Indonesia (PMI) Kota Semarang adalah organisasi yang bergerak dalam bidang pelayanan masyarakat (public sector service) dan berkonsentrasi pada kegiatan kesehatan dan kemanusiaan. Dalam pekerjaanya PMI Kota Semarang sudah mampu memberikan kompensasi terhadap karyawan, namun k…
The Influence of The Core Service Quality and Peripheral Service Quality Toward The Customer's Satisfaction of BRT Semarang Bus Rapid Transit (BRT) or known as bus way is a fast, precise, comfortable, punctual, and inexpensive massive transportation's bus system. BRT Semarang, in their service to increase the customer's satisfaction, BRT Semarang still experiencing several matters which is…
Title: The Influence of Work Motivation and Job Satisfaction on Organizational Commitment of Employees at Department of Labor, Transmigration and Demography of Central Java Province The purpose of the research are to determine the influence of job motivation on employee commitment at Department of Labor, Transmigration and Demography of Central Java Province, to determine the influence of job …
THE INFLUENCE OF JOB SATISFACTION, ORGANIZATIONAL COMMITMENT AND PERSON-JOB FIT ON TURNOVER INTENTION OF EMPLOYEE AT PT ASIA PACIFIC FIBERS, TBK The purpose of this research is to analyze the influence of job satisfaction (X1), organizational commitment (X2) and person-job fit (X3) as predictor variable individually and simultaneously on turnover intention (Y) as the criterion variable and to …
THE INFLUENCE OF SERVICE QUALITY TOWARDS CUSTOMERS SATISFACTION AT PDAM SEMARANG REGENCY OF UNGARAN BRANCH (CASE STUDY IN REGION EAST UNGARAN SUB DISTRICT) The problem that occurred at PDAM Semarang Regency of Ungaran Branch was the increase of the number of complaints in 2011 until 2013 that has not been reduced. This research purpose are to know the positive influence of tangible ( ), relia…
THE LEVEL OF SHIP PASSENGER’S SATISFACTION ON SERVICES OF PT PELAYARAN NASIONAL INDONESIA (PELNI) UNIT SEMARANG The objective of this research is to find out the level of ship passengers’ satisfaction, the level of interests of each services quality dimension provided, the services performance of PT PELNI Unit Semarang. Method of data collection used in this research is the observation, i…