The primary purposes of this final project are to find out the services in PT Jasa Raharja (Persero) Branch of Central Java and to identify claimen perception concening claim sevice in PT Jasa Raharja (Persero) Branch of Central Java. The sampling technique used in this research was purpose sampling. The methods in collecting data were observation, interview, questionnaire, and literature stud…
This research was conducted to test the effect of the level of quality service of the new connection and power changes of electricity on the customer’s perception at PT PLN (Persero) Area Semarang. The sample used in this study involved 100 respondents. As for the sampling method, it is by using purposive sampling. Methods of data analysis used is a quantitative analysis using the test …
Ilmu pengetahuan dan teknologi informasi yang terus berkembang tentunya sangat membantu manusia dalam menjalankan aktifitasnya sehari-hari, khususnya dalam lingkungan bisnis. Melalui teknologi tersebut kecepatan dan keakuratan data dapat terjamin, dengan demikian diperlukan software aplikasi untuk sistem penjualan pada UD Mukti Sari Kendal. Tujuan dibuat sistem tersebut adalah untuk mempermudah…