Tujuan penelitian ini adalah melakukan evaluasi sistem pembayaran online PT PLN Semarang. Identifikasi dilakukan dengan melakukan penyebaran kuesioner kepada 18 orang karyawan PT PLN Semarang yang terkait dengan sistem pembayaran tagihan listrik secara online dan 100 orang pelanggan layanan listrik pascabayar yang melakukan pembayaran tagihan listrik secara online, yang terdiri dari 57 orang pe…
PT PLN (Persero) is a company engaged in the electric field and included in State-Owned Enterprises (SOEs). Government-owned companies usually have a diverse and complex activities. Under these conditions, the leadership will certainly require the services of a secretary who could help him in running the company. A secretary is an indirect effect on firm performance in the process of…
Export is a process of goods or commodities transportation from one to another country legally, generally in the trade process. Export is one of the source of foreign exchange which has an important role in enhancing the economic development of the country. The value of export is the overall revenue from the selling of goods among countries at a certain period. This study aims to determine t…
Tujuan dari penelitian ini adalah untuk menentukan apakah dimensi kualitas jasa mempengaruhi kepuasan pengguna sistem informasi pada PT. Bank Rakyat Indonesia (Persero) Tbk, Semarang. Sehingga hasil penelitian ini diharapkan dapat memberikan manfaat bagi para manajer sistem informasi dalam memberikan informasi tentang pentingnya kepuasan dengan kualitas jasa sistem informasi yang diberikan kepa…
Employees is an important factor in a company. To improve employee’s performance PT Coca-cola Amatil Indonesia Central Java had trainning course for their employees, especially for sales representative. The purpose of this study was to know about training course at PT Coca-cola Amatil Indonesia Central java and to know the influence of trainning course to performance of employees. The…
The purpose of this final project were to find out the purpose, function, and quality control benefits, to know the quality standards, quality control procedures, and to find out factors that lead to defective products for export at PT Perkebunan Nusantara IX (Persero) Semarang. This final project uses descriptive method. The collection of primary and secondary data was obtained by interviews a…
Competitive strategies are the very important thing which have been applied by each company to face the global competition in exporting commodities especially in furniture industry. CV Roda Jati Semarang is a furniture company that has been existing in international market of furniture so far. It has been implementing the competitive strategies. The purposes of this final project report are …
The purpose of this research is to find out the patients satisfaction index and to find out factors that made patients satisfaction satisfaction on administration service at Kariadi hospital. The methods collecting datadistributing questioners to 95 customer’s, literature study and the data made analyzed by customer’s satisfaction index. The result shows that the level of the patie…
The research aims to describe customer profile to know the level of customer satisfaction on the service working in Patra Semarang Convention Hotel and analysis customer satisfaction index shown in cartesius graph. The source data that are used are primary data. The techniques of collecting data are by observation and questionnaires distribution. The number of respondents are 100 p…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah