The aim of this research is to analyse consumer (patient) satisfaction analysis to service quality in medicinal treatment of public hall PT Coca Cola Amatil Indonesia Central Java. 76 respondents were as samples of consumer who are using the service quality in medical treatment. The sampling methods used were independent sampling. The data collection methods were observation, interview, ques…
Human resource management is an activity that includes utilization management, development, assessment, provision of services for individual human beings, members, organizations or business enterprises. Human resource management is also about ways of designing a system of planning, employee, career management, performance evaluation, employee compensation and labor relations. The objective o…
UD Enggal Jaya is a company producing food in Semarang with TOP’S trademark on any items of their products.. UD Enggal Jaya produces cookies and chips. The company produces daily to make stock and then sell them to wholesalers and retailers. Website marketing information can function as a media channel where it is not just for advertising purpose but it can also function as a mediu…
PT Pelabuhan Indonesia III (Persero) Terminal Petikemas Semarang has a variety of port services, including facilities of container stacking for shipping company. At the time of the operation stacking container service there are some problems of mismatch between the number of where container is booked (booking slots) with the number arrival of container on the container yard, so that…
The purpose of this final project is to evaluate the business activities with the marketing approach aspect, the aspect of production, aspects of human resources, and financial aspects as we fulfill the final project in Business Administration Polytechnic State Department of Semarang. Petis Runting culinary business of Pati is founded on 3 February 2012 on the Jl. Banjarsari Raya. 53, Tembal…
The purposes of the final project were to find out the office-layout, the physical environment, and the advantages and disadvantages of the office-layout at admininistrative representative of Indonusa Telemedia Semarang. The collecting data methods were observation, interviews, documentation, and questionnaires. This report described the office layout at admininistrative representative of In…
The purposes of this research were to determine whether the service provided by PT Jasa Raharja (Corporation) Representatives of Pati had given satisfaction to the claimers and also to know the expectations of the claimers. This final project used a sample of 75 respondents. Sampling technique was used in this final project. The method of data collection were observation, interviews, literature…
Quality is basic factor that influences customer’s choice in purchasing product and service, especially in dinning chair product. Maitland Smith Indonesia is a company that produces many furnitures, especially chair product like dinning chair. There are many other products produced by Maitland Smith Indonesia. In order to improve quality of their products, Maitland Smith Indonesia is alway…
In this globalization era, people can easily find many kinds of products produced to fulfill the needs of human lifestyles ranging from national brand until international brand. So, it also happens in the business of running English training center. English training center is one of human’s needs nowadays to face the future life. EF English First is one of international franchise of English t…