Along with the advances in technology, the desire to use the services of PT Pos Indonesia to exchange information in the form of ordinary mail delivery has been decreasing sharply. PT Pos Indonesia develops its business by launching new service, namely Pos Pay (Payment Post). Post pay can meet customers’ needs. PT Pos Indonesia does some strategies to draw and to defend customers that will cr…
This research aims to determine and analyze how much influence the quality of service to the level of satisfaction felt by customers who use services of PT. PLN (Persero) Tegal Area. The methods of data collection used in this research are the method of observation, interviews, and questionnaires using a numeric scale with 10 point scale and method of determination of the sample used was acc…
Hotel business, which serves hospitality for the customers, is a prospective businees that grows well. The number of hotel guests is always showing a tendency to increase. The same thing also happens with the Novotel Hotel, a five starred hotel which is located in Solo. The hotel has been operating since 1997. Their perceptions will provide assessments of the quality of service provided by th…
Wijaya Karya Beton is one of the branches of PT Wijaya Karya company that has been established since march 11, 1997. It is as an expansion of PT Wijaya Karya in precast concrete industrial field. It was unstable in selling of the product. It could be seen that on January until December 2012, the sales volume was unstable and decreased. Based on observation, there were many factors that influen…
The primary purposes of this final project are to identify the influence of quality product, price and promotion on purchasing decisions and to find out the most dominant variable influence on the purchasing decisions Daihatsu Terios in PT. Karya Zirang Utama Branch Dr. Cipto Semarang. The sampling technique used in this study is the purposive sampling. The methods in collecting data are que…
Peningkatan kualitas pelayanan pada industri perbankan perlu ditingkatkan agar tujuan suatu bank dalam mencapai kepuasan nasabah dapaat tercapai. Penelitian mi bertujuan untuk menganalisis adanya pengaruh faktor Banking Service Quality (BSQ) dengan dimensi keefektifan dan jaminan, akses, harga, keterwujudan, portofolio jasa, dan kehandalaan terhadap kepuasan nasabah pada PT. Bank BTPN kantor C…
One of the factors in the loss of PT PLN (Persero) is losses. Deviation losses are carried out by the customer on the use of electrical energy. Loss occurs due to the loss of the amount of Kwh through violations by customers and omissions officer of PT PLN (Persero). This study was conducted to determine the effectiveness of P2TL to decrease deviation of electrical energy consumption and to det…
The purpose of the final project is to identify the influence of customer’s motivation, the perception of quality product, and attitude of customers toward purchasing decision for Kubota diezel engine brand and there are two variables which were most influential in the decision of purchasing. The methods of the collecting data used are interview, observation, and questionare. The ty…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah