Dengan semakin majunya perkembangan teknologi yang ada sekarang ini mengakibatkan fasilitas informasi jadwal perkuliahan semakin tertinggal. modul avr atmega16 adalah modul yang menerapkan sistim pembelajaran pemrograman mikrokontroller yang langsung dapat diaplikasikan terhadap perangkat input- output yang telah disertakan dalam modul tersebut. Modul ini menggunakan switch pushbutton, sebagai …
Informasi jadwal pemakaian ruang biasanya disampaikan bersamaan dengan jadwal mata kuliah. Papan Informasi Elektronik Pemakaian Ruang di Laboratorium Telekomunikasi Politeknik Negeri Semarang merupakan inovasi dari bentuk informasi jadwal ruang yang lain. Papan informasi ini digunakan untuk mempermudah dalam mengetahui penggunaan ruang di Laboratorium Telekomunikasi khusunya kepada mahasiswa. T…
Tujuan dari penelitian ini adalah mengetahui “Bagaimana Meningkatkan Kepuasan Nasabah?” pada kualitas layanan PT. Bank Pembangunan Daerah Jawa Tengah Capem Gayamsari Semarang dengan 5 (lima) dimensi kualitas jasa. Data diperoleh dari wawancara dan kuesioner. Metode analisis data yang digunakan adalah analisis indeks kepuasan yang digunakan untuk mengukur kepuasan nasabah Tabun…
Penelitian yang berjudul “Analisis Tingkat Kepuasan Nasabah Tabungan HARIAN Pada PT. Bank Himpunan Saudara 1906, Tbk Cabang Semarang” bertujuan untuk mengetahui posisi tingkat kepuasan nasabah sebuah produk tabungan bank berdasarkan Tangible (bentuk fisik), Reliability (kehandalan), Responsiveness (daya tanggap), Assurance (jaminan), dan Empathy (empati, perhatian) pada PT. Bank Himpunan Sa…
The companies whose business is in the sale of a car (Car Dealer),have a procedure in car sales. Therefore we need the broad knowledge on the procedures in the implementation of car sales. The purpose of this final report is to determine the procedures of car sales by cash and by credit and to know the parties involved in the sale of Toyota cars. The data were obtained through the method of obs…
The purpose of the final project are to know the quality of service given and know the satisfaction level of customers that was given by rumah makan bandeng budheng, Rumah Makan Bandeng Budheng is the type of service food and drink busines that must always give attention quality. By giving attention of quality service to the customers, Rumah makan bandeng budheng will success in the future. To …
The aim of this research is to analyse consumer (patient) satisfaction analysis to service quality in medicinal treatment of public hall PT Coca Cola Amatil Indonesia Central Java. 76 respondents were as samples of consumer who are using the service quality in medical treatment. The sampling methods used were independent sampling. The data collection methods were observation, interview, ques…
Service is the key to Customer satisfaction within the company. One of these services is the handling of Customer complaints. Customers determine the viability of an enterprise. The purpose of this project is to find out the service in the handling of complaints as the unit YesTV Customer complaints handling procedures. In this project several data collection techniques used are observation,…
The number of complaints from the public about post-paid electricity is still considered as one of many shortcomings such as meter reading, the bill is uncertain, delinquent accounts, the loads are not paid according to usage. To the PT. PLN (Persero) to make innovations in the form of electricity prepaid service programs to address grievances and improve the quality of care. The purpose of th…
The purpose of this final project is, first, to determine the implementation of the agreement by CV electrical installations. NEW HADI WIJAYA with prospective customers in the region Purwodadi the second, to determine the constraints in the implementation of network expansion and installation of a third power to determine how the settlement of disputes between contractors and prospective custo…