The customer satisfaction is the important factor for the company to reach their purpose. PT Trans Marga Jateng is the company that organize the Semarang-Solo highway. The good service is the important thing for PT Trans Marga Jateng to improve their income. Therefore the good quality service will satisfy the user of highway. The purpose of the final project are to know the quality of serv…
The purpose of this reseach was to identify the influence of training and working motivation to employees satisfaction of PT. Pelabuhan Indonesia III (Pesero) Cabang Tajung Emas Semarang. Questionnaire, Interview and literature studies are the instruments used to collect data. Questionnaires were distributed to 60 employee as respondents. The data analysis used the method of multiple linier reg…
The purpose of this final report was to identify the influence of organizational culture, leadership and working motivation to employee’s satisfaction at PT. Pelabuhan Indonesia III (Persero) Branch Tanjung Emas Semarang. Questionnaire, Interview and literature studies were the instruments to use to collect data. Questionnaires were distributed to 60 employee’s as respondents. The data ana…