Companies in indonesia grow rapidly, they compete to achive their progress. The company must have correct strategy for customer service, because with the outstanding service will always remember the customer. The purpose of the research is to identify customer of Graha Candi Golf, to identify the type of service provided by Graha Candi Golf, to identify strategies that Graha Candi Gol…
With the growing development of spatial structure or layout of the office that aims to get effectivity, efficiency and comfort to working in a company, in need of good office space or layout is really well structured and organized according to the document flow in order to work properly and do not take longer time. Office layout affect the performance of all employees and document delivery syst…
Promotion is one of important elements in marketing. With a promotion, a company can introduce its product to consumers, either potential or also permanent consumers. Whatever important and useful the product is if it is not promoted, hence consumers would not know the product. The writer only explains promotion target, purpose of promotion, strategy of promotion, and exercise of promotional …
People in modern era make benefits from many discoveries and inventions of technology that have tremendous progress in all sectors. The need of information, recently, represents how important internet is, because it makes possible for us to communicate each other. As information media and source which are not limited, internet can submit information to all people who require it for interactive …
Plasa Telkom Kendal is a place of Telkom’s service point which is managed by Telkom or corporation with partners. It is provided to serve the customer who wants to serve directly (face to face). The company is required to provide excellent service quality for customer to give customer satisfaction. The aims of this final project are to determine the variables of the payments services that …
The existence of the secretariat is needed to support the success of an organization or institution. Secretariat was established to assist the manager tasks in completing all matters related to the efficient management tasks The aim of this research is to know the activities and role of the secretariat in helping the manager to carry out the tasks at Dinas Pendapatan Pengelolaan Keuangan d…
Companies assess job performance of employees by certain standards, so it can be known the relevant employee work performance their strengths and its shortcomings. For those who have high job performance will be given promotions, on the contrary an employee who was low job performance can be improved by moving their positions that match their skill or through education and training. The objec…
The bargaining power of customers are increasing due to the tight competition in the marketplace in which there are a lot of companies offering the same or even better quality of products and service to fulfill the demand. To overcome this situation, a company needs to establish a strategy that focuses on maintaining the relationship with its customers rather than attracts new customers. Theref…
Filling is a activity to handle files or document, it is important because it can be one of information resources. As we know all of activities in a company or organization need data and information. The data and information in the office can be found in the documents, letter or other kinds of file. So it is very important to handle them because they have beneficial value. Sekretaris Daerah Kot…
Service is a fufilling process through the other people activities directly. The service’s activities have an important roles to fufill the costumer’s needs. The purpose of this report is to analyze the influence of service quality to customer loyalty at PT Asuransi Jiwasraya (Persero) Semarang Timur Branch office. The data were procssed by linear regression. It was done to analyze the infl…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah