Gaya APA

Fadlila, S, R. et al (2023). Pengaruh E-Customer Relationship Management dan E-Service Quality terhadap E-Customer Satisfaction Pada E-Commerce Bhinneka.Com = The Influence of E-Customer Relationship Management and E-Service Quality on E-Customer Satisfaction in E-Commerce Bhinneka.Com . Semarang: Politeknik Negeri Semarang.

Gaya MLA

Fadlila, Syifa, Rachma. et al. "Pengaruh E-Customer Relationship Management dan E-Service Quality terhadap E-Customer Satisfaction Pada E-Commerce Bhinneka.Com = The Influence of E-Customer Relationship Management and E-Service Quality on E-Customer Satisfaction in E-Commerce Bhinneka.Com". Semarang: Politeknik Negeri Semarang, 2023. TA DIGITAL.