Gaya APA

Lailia, L, F. et al (2023). Pengaruh Tangible, Empathy, Reliability, Responsiveness terhadap Kepuasan Nasabah pada PT TASPEN (Persero) KCU Semarang = The Effect Of Tangible, Empathy, Reliability, Responsiveness and Assurance on Customer Satisfaction at PT TASPEN (Persero) Branch Office Semarang 2023 Period . Semarang: Politeknik Negeri Semarang.

Gaya MLA

Lailia, Lulu, Fithrotil. et al. "Pengaruh Tangible, Empathy, Reliability, Responsiveness terhadap Kepuasan Nasabah pada PT TASPEN (Persero) KCU Semarang = The Effect Of Tangible, Empathy, Reliability, Responsiveness and Assurance on Customer Satisfaction at PT TASPEN (Persero) Branch Office Semarang 2023 Period". Semarang: Politeknik Negeri Semarang, 2023. TA DIGITAL.