Gaya APA
      Juwita, M, L, A. et al (2023).
    Pengaruh Inovasi E-commerce dan E-service quality Terhadap Kepuasan dan Loyalitas Pelanggan Belanja Online Pada Generasi XYZ di Kota Semarang = The Effect of E-commerce Innovation and E-service quality on Customer Satisfaction and Customer Loyalty for Online Shopping in The XYZ Generation in Semarang City .
    Semarang:
  Politeknik Negeri Semarang.
  
Gaya MLA
      Juwita, Mughiratul, Laila, Ari. et al.
    "Pengaruh Inovasi E-commerce dan E-service quality Terhadap Kepuasan dan Loyalitas Pelanggan Belanja Online Pada Generasi XYZ di Kota Semarang = The Effect of E-commerce Innovation and E-service quality on Customer Satisfaction and Customer Loyalty for Online Shopping in The XYZ Generation in Semarang City".
    
    Semarang:
  Politeknik Negeri Semarang,
  2023.
  SKRIPSI DIGITAL.