The purpose of this final project were to find out the purpose, function, and quality control benefits, to know the quality standards, quality control procedures, and to find out factors that lead to defective products for export at PT Perkebunan Nusantara IX (Persero) Semarang. This final project uses descriptive method. The collection of primary and secondary data was obtained by interviews a…
Competitive strategies are the very important thing which have been applied by each company to face the global competition in exporting commodities especially in furniture industry. CV Roda Jati Semarang is a furniture company that has been existing in international market of furniture so far. It has been implementing the competitive strategies. The purposes of this final project report are …
The purpose of this research is to find out the patients satisfaction index and to find out factors that made patients satisfaction satisfaction on administration service at Kariadi hospital. The methods collecting datadistributing questioners to 95 customer’s, literature study and the data made analyzed by customer’s satisfaction index. The result shows that the level of the patie…
The research aims to describe customer profile to know the level of customer satisfaction on the service working in Patra Semarang Convention Hotel and analysis customer satisfaction index shown in cartesius graph. The source data that are used are primary data. The techniques of collecting data are by observation and questionnaires distribution. The number of respondents are 100 p…
PT. Pelabuhan Indonesia III (Persero) Terminal Petikemas Semarang is a company that giving the container services as a terminal operator. Berthing a ship is not only planned in an easy way but also requires nearly exact estimate, includes Estimate Time Arrival (ETA), Estimate Time Berthing (ETB), and Estimate Time Departure (ETD), and the arrival of the ships that coming late from the scheduleâ…
AstraWorld an operational unit of Astra International, handles all emergency repair vehicles Astra products that become a member. CCA (Call Center Agent) of AstraWorld is very important in the implementation of the direct call center related to the member. The purpose of this final project is to find strategies for CCA, the obstacles in the implementation of the CCA Strategy, and to know the at…
The primary purposes of this final project are to identify the influence of retail marketing mix toward consumers’ purchasing decision at kfc banyumanik semarang, to find out the most dominan influence on purchasing decision at kfc banyumanik semarang. The sampling technique used in this research was purposive sampling. The methods in collecting data were interview, questionnaire, and lite…
Gasoline has a very important role to support national development, especially in transportation sector. PT Pertamina (Persero) is an indonesian government-owned corporation which extracts and refines the country’s oil and gas reserves. Indonesia have many kinds of gasoline e.g. premium and pertamax. The purpose of this study was to know the influence of product quality, price and …
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah