The objective of this final project are to identify roles of customer service in serving customers at Hotel Plaza Semarang, to identify the constraints found in the service and to know how to overcome them. This final project used descriptive qualitative method. The data for this final project was qualitative and quantitative and they were taken from primary and secondary data source. Data …
The purpose of the study is to find out employee’s perception toward the implementation of leadership style of Director at CV Studio Plan Semarang, based on situational theory from Hersey and Blanchard which consist of four dimension. They are Telling, Selling, Participating, and Delegating Primary data are inc perception which was higher that 3,74 percents and the employe sit…
The aim of this final project report is to find out the implementation of insurance principles in marine cargo insurance at PT. Asuransi Umum Bumiputera Muda 1967 Semarang Branch. This final project used interviews and literature reviews to collect the data and it was written descriptively qualitative. The result of this final project is that PT. Asuransi Umum B…