Industry in the era of globalization has developed quite rapidly. Indonesia has a lot of potential states of nature that must be maintained in order to compete and survive in international trade, so product quality should be controlled in order to be able to produce good quality products. The purposes of writing this final project are to find out which product quality standards applied in KBM …
This is study about the effect of service quality to customer satisfaction as measured from the dimensions of service quality that includes a tangible, reliability, responsiveness, assurance, and empathy for customer satisfaction at PT Astra International Tbk Division Astraworld Semarang. The purpose of the study is to analyze the influence of reliability, responsiveness, assurance, empathy …
Oyster mushrooms has economic value to society. The economic value of oyster mushrooms cultivation obtained because of the relatively small cost and that can make much profit. In addition, the implementation of the oyster mushroom cultivation does not need the knowledge and skills that is difficult for the community. The factors that improve the cultivation of oyster mushroom have good prospect…
Indonesia has many kinds of vehicles; there are cars, motorcycles, buses and trains. A lot of people prefer train transportation than others, because it’s cheap and isn’t crowded. PT Kereta Api establishes customers care unit to provide specialized information service and handle the ticket to counter the consumer’s complains. The purposes of this study were to know job description of e…
The globalization era encourages the company to expand and develop their market. Goods and services can move freely to all regions of the world without being limited by distance and time. This movement is supported by the development in computer technology and telecommunications. Internet as the unlimited source of information, can deliver the interactive and easy acces information, and websi…
The purpose of the study is to analyze the influence of reliability, responsiveness, assurance, empathy, and tangible on customer satisfaction. The methods of collecting data were observation, interview, questionnaires, literature studies, surveys, and documentation . The analysis tools used are test of validity, reliability test, t test, f test, multiple linear…
One way to stimulate the confidence of prospective consumers of the company is to optimize the promotional channel. Wide scope reliable promotion can be realized in the form of official website. In addition to improving the credibility of the company, promotion through the official website optimization can also reach the international market, as well as answering the challenges of globaliza…
The purpose of this research are to find out the filing system existing and to find out the filing system effectivities at PT PLN (Persero) Rayon Semarang Tengah. The method in collecting data was observation, experiment, guide, interview, and literature study. This researched was conducted in 25 working days at PT PLN (Persero) Rayon Semarang Tengah and the data shows that the retrievin…
The purposes of this final project ware to find out the mechanism of handling exporting Leather Fern Leaf by air, to find out the role of the company in handling cargo shipments by air, to find out the constraints and advantages in the delivery of export by air. The analysis method used wais descriptive qualitative method to describe the handling of export fern by air. The used data were th…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah