Penelitian ini bertujuan untuk menguji signifikansi pengaruh Kualitas Layanan, Kualitas Produk, dan Nilai Nasabah terhadap Kepuasan Nasabah Tabungan Pada PT Bank Rakyat Indonesia (Persero), Tbk Cabang Pati baik secara parsial maupun simultan. Adapun data yang digunakan adalah data primer yang dikumpulkan dengan menggunakan kuesioner. Populasi penelitian ini adalah seluruh nasabah Tabungan pad…
Penelitian ini bertujuan untuk menguji faktor-faktor yang mempengaruhi penyaluran kredit perbankan seperti Dana Pihak Ketiga (DPK), Non Performing Loan (NPL), Capital Adequacy Ratio (CAR), dan Suku Bunga Kredit terhadap Penyaluran Kredit. Populasi yang digunakan dalam penelitian ini adalah Bank Pemerintah Indonesia dengan sampel PT Bank Rakyat Indonesia (Persero), Tbk. Periode 2011- 2014. Pene…
Every company will face tight competition with other companies. One of the best efforts to keep and get customers is by managing service quality, product quallity and word of mouth. The objectives of this research is to analyze how far the influence of service quality and product quality on interest to choose (WOM) tourist bus PO. Nugroho Semarang. The object in this research is passenger…
CRM is an abigation and responsibility of a company toward the agencies to improve the agency’s loyality. PT. Suara Merdeka Press of Semarang is the one of oldest newspaper company which is founded at 11th February 1950 in Semarang. Nowadays, PT.Suara Merdeka has 66 agencies in Semarang, Kendal, Purwodadi, Demak, and Ungaran. The purpose of CRM is to keep the good relationship between a compa…
As service providers mass transportation , the Bus Rapid Transit ( BRT ) Trans Semarang need to keep the quality of service to meet customer satisfaction by improving service quality it is hoped a Trans Semarang (BRT) be able to overcome our dependence on private vehicles and reduce traffic congestion in Semarang. The object of this research is to analyze the level of costumers satisfaction in…
PT. Aneka Ilmu Putra is a company that manufactures and publish several books to the needs of students. Currently, PT. Aneka Ilmu Putra still users conventional marketing method that is through direct selling that has limited range. The purpose of this Final Project is to design website as development of internet marketing and media publicity online at PT. Aneka Ilmu Putra of Semarang City. Thi…
The purposes of this study were to analyze the influence of psychographic factors and purchasing decision on customer’s satisfaction and to find out how great the influence of psychographic factors and purchasing. This research used simple random sampling which is one kind of probability sampling and used 100 samples as respondent. The samples were people who used WIFI.ID in WIFI Corner Semar…
Radio Prambors Semarang is a broadcast media company. Business radio is a part of the business communication and business advertising. The main purpose of the business radio is selling space to advertisers, to be able to achieve that goals, Prambors Radio Semarang should be able to increase its rate. The application of the listeners rating program is an effort to increase the number of advertis…
Catering service becomes a necessity for some people who have a celebration for their important events that presents many people. Catering provides food, decor, equipment, and service to customers who have a celebration. One of the catering in Semarang is Kirana Catering, which was founded in 2005. Kirana Catering as one of new product service tries to become more popular and recommended. …
Tight competition makes every company becomes such an organization that focus on consuments. One way to reach the target is by creating the consument satisfactions with increasing the quality, because becomes the main priority when we note up about the satisfaction and service quality. In the range of service quality there are 5 dimensions, they are tangibles, reliability, responsiveness, assur…