PT (Taksi) Pandu Persada Sarana Mukti Semarang is one of companies which runs a service business especially in land transportation, taxi. In doing this business, the company has many competitors. To compete with them, the company should improve their management to give the best service to customers. The purposes of the research on this final project are to identify the quality service and anal…
PT Coca-Cola Bottling Indonesia Central Java as a multinational company always gives the best service to consumers. In order to get the qualified product, the company needs standard raw material. PT Coca-Cola Bottling Indonesia Central Java get their water supply both from the deep well and that supplied by “ PDAM ”. The cooperation between PT Coca-Cola Bottling Indonesia Central Java and…
Nowadays, business compete tightly. Export import activities provide revenues to the economic development of the country. Practically the export transaction needs sufficient knowledge related to export import activities. In delivering the goods, company might choose Full Container Load (FCL) or Less Than Container Load (LCL). Freight forwarder is an agent that provide transportation service fo…
Hypermart Java Supermall is a retailer company. Hypermart Java Supermall sells the products to the customer directly. To make the customer interested in the products, Hypermart Java Supermall gives some stimulations such as location, layout and display. The objectives of this research is to analyze the correlation between location, layout and display to customers buying interest and to identi…
Information system in every company has a very important impact. The management as a company decision maker needs fastest, accurate, and correct information. Due to that purpose the management should prepare a good information system which will be done fast and correctly. Designing the new information system to process employee data is the main purpose of the study. Data were collected by obse…
A good relationship with suppliers will enhance performance of a company, because it could give long term benefit which could be competitive benefit and reduction of transactional cost. The aim of this research is to analyze the relationship quality between PT Espera Satya Semarang and its suppliers. The quality of relationship is mensured by dimension of trust, fairness, commitment, and relati…
A company will always work hard to increase sales volume of their product. In selling their product each company need a good distribution channel. Distribution implementation is important to reach the purpose, because the product produced by the company although it has good design, reasonable costs and supported by promotion activity do not guarantee a success in marketing without supported by …
Flexi Trendy is special product from PT Telkom, but the sales did not reach target. It was casused by many factors such us: price, facility, quality, and services to determine buying decision. The purpose of this research is to identify the correlation of consumer perception about attributes of Flexi Trendy in buying decision. The methods of collecting data were questionnaire and literature s…
Service companies should give best service to their customers, it is necessary for them to know about what the customers want and needs. Based on the opinion given by customers the company could improve their management by giving their customers their best service. The purpose of the research on this final project with a title “The Analysis Of Customers’ Satisfaction Level Of Suara Merdeka…
Every country should have relationship with other countries, especially in fulfilling their needs because every country can not provide all their needs by themselves. That can fulfill their needs by exporting or importing goods. To export the goods or products, the exporters needs transportation. After having prepared all the goods that are going to be exported, they contact a Forwarding Compan…