Persepsi pelanggan terhadap kualitas pelayanan pada toko Setia Purwodadi

Customer is a valuable asset for a company, so are retailers. If a company understands customer’ behavior, the company could give better satisfaction to customers. If the customer is satisfied with the service given, then they would keep on buying the products from the company. Hence, a company could get more profit because the customers buy the products again. The purpose of this research i…