Analisis Pengaruh Kualitas Pelayanan Penyambungan Baru dan Penambahan Daya Li…

This research was conducted to test the effect of the level of quality service of the new connection and power changes of electricity on the customer’s perception at PT PLN (Persero) Area Semarang. The sample used in this study involved 100 respondents. As for the sampling method, it is by using purposive sampling. Methods of data analysis used is a quantitative analysis using the test …