Analisis kualitas pelayanan terhadap kepuasan nasabah pada PT Bank Pembiayaan…

Edisi

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ISBN/ISSN

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Deskripsi Fisik

xiv, 61 hal. : illus.; bibl.; 29 cm.

Judul Seri

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No. Panggil

KP 059 DEW a 2016 C.1

Persepsi Karyawan terhadap Gaya Kepemimpinan Pimpinan Bank PD BKK Pringsurat …

The purpose of the study is to find out employee perception of leadership style performed by the Director at BANK PD BKK PRINGSURAT TEMANGGUNG, based on Seng-Sengupta, Sunita (1997) from Fuad Mas’ud (2004) which consist of five dimensions. They are partisipative style, nuturant style, authoritarian style, bereaucratic style, task oriented style. The method of collecting the data were obser…