Pengukuran Kepuasan Pelanggan (Studi Kasus Gaya Hidup Metro Seksual Pada Usah…

Every company always increases the ability in servicing fulfilling consumer’s needs. The service quality given by a company may satisfy or disappoint it is customers. Cquita Salon and Day Spa Salatiga is a service company. It continuously gives excellent service with high quality to customer. The purpose of this study are to identify and analyze the quality of customer satisfaction that is…