Pengaruh pelayanan prima = service excellence terhadap kepuasan konsumen Bus …

THE INFLUENCE OF SERVICE EXCELLENCE ON CONSUMER SATISFACTION TOURIST BUS PO. NUGROHO SEMARANG. The studys is about the influence of service excellene on consumer satisfaction tourist bus PO. Nugroho Semarang. Variables used in this study is the attitude, attention and, action which is then translated into several item variables. The objective of the study is to analyze the influence of appl…