Persepsi pelanggan terhadap pelayanan jasa service alat berat PT Traktor Nusa…

Customer satisfaction is associated with the quality of service. Service Quality can be determined by comparing the perceptions of customers for the services they receive clearly, above those obtained from the actual service they expect. PT. Traktor Nusantara Branch Semarang is a company engaged in the field of providers of heavy equipment, construction tools and industrial equipment distributo…