The primary purpose of this final project is to know the budgeting management system of official travel at PT Trans Marga Jateng, containing process from starting warrant assigment for official travel until it is finished and is reported by user and administration. The research instruments used to collect the data were interview, observation, and literature review. The method of collecting da…
Penelitian ini bertujuan untuk menganalisis tingkat kepuasan nasabah PT BRI (persero) Tbk, Unit Tembalang Capem Semarang Pattimura dengan menggunakan 5 (lima) dimensi kualitas layanan yang meliputi Tangibles (buktifisik) Reliability (keandalan), Responsiveness (ketanggapan), Assurance (jaminan), Emphaty (Empati). Metode pengumpulan data menggunakan Angket (kuesioner). Populasi dalam pene…