Strategi pelayanan pelanggan pada PT Telekomunikasi, Tbk Kantor Cabang

A company doesn’t rely only on the quality of products, but it also relies on good quality of service given to the customers. Since the good quality of service will create good company’s image from the customers. The primary purpose of this research were to find out the customer service strategy provided by the company and to fnd out the problems faced by the company in providing the servi…