Analisis kepuasan konsumen atas kualitas pelayanan pada CV. Elang Sakti Semarang

Customers are valuable asset to a company. The more customers use the service of the company, the more profit the company could gain. If the customers are satisfied with the service given then they would keep on buying the product or service from the company. Hence, a company should maintain and enhance the customers satisfaction. The purpose of this research is to identify what the customers …